Delete Your Account

MyLifeStory™ · My Legacy Story LLC

Your stories are yours. You can delete your account and all associated data at any time. This page explains how, and exactly what is deleted and kept.

How to delete your account

You can permanently delete your MyLifeStory™ account (by My Legacy Story LLC) and all associated data at any time. Choose either option: Option 1 — In the app (fastest): 1. Open the MyLifeStory™ app and sign in. 2. Go to Profile. 3. Tap "Delete Account". 4. Confirm. Your account and data are permanently deleted. Option 2 — By email: 1. From the email address on your account, write to privacy@mylegacystoryapp.com. 2. Use the subject line "Delete my account". 3. We verify the request and permanently delete your account and data.

What data is deleted

When you delete your account, we permanently delete: • Your profile (name, email address, and account credentials) • All chapters, stories, and interview responses you created • All photos you uploaded • Your book drafts and previews • Your shipping details (name, address, phone) kept for orders This data is removed from our live systems promptly and purged from encrypted backups within 90 days.

What may be retained (and for how long)

For legal, tax, and accounting reasons, we may retain a limited set of records after account deletion: • Order and payment records (handled by our payment processor, Stripe) are kept only as long as required by law — typically up to 7 years. These records do not include your stories, photos, or book content. Everything else — your stories, photos, chapters, and profile — is deleted as described above.

Need help?

If you have any trouble deleting your account, email us and we will take care of it: My Legacy Story LLC privacy@mylegacystoryapp.com hello@mylegacystoryapp.com